Delete Your Account

You can delete your Propbase account and associated data at any time. There are two ways to do it.

Option 1 — In the app (fastest)

Open the Propbase app and go to Profile → Settings → Delete Account. You’ll be asked to confirm. Deletion takes effect immediately.

Option 2 — By email

If you can’t access the app, email privacy@propbase.in from any address and include:

• Your registered mobile number (the number you signed up with);
• Your name and firm (if provided), to help us verify the account;
• The request to delete your account.

We acknowledge requests within 72 hours and complete deletion within 15 days, after verifying the number belongs to you.

What happens to your data

• Your profile is anonymized — your name, firm and contact number are removed and replaced with “Deleted user”.
• Listings you posted or claimed are deactivated and your contact number is stripped from them. Community-sourced listings you had claimed revert to unclaimed without restoring your number.
• Your open requirements are closed.
• We retain only what we must for legal compliance, dispute resolution and fraud prevention, and that residual data no longer identifies you. See our Privacy Policy for details.

Account deletion cannot be undone. You can always create a fresh account later by verifying your number again.

Removing a community-sourced listing

If a community-sourced listing shows your contact number and you don’t want an account, you can still request its removal — email privacy@propbase.in with the number and a link to or description of the listing.